Udaan Academy
Udaan Academyudaanacademy.in
DashboardLog In
Official Policy & Compliance

Shipping and Delivery Policy

Details regarding the immediate electronic provisioning and access timeline of digital test series, question banks, and learning materials.

Last UpdatedSeptember 27, 2026
100% INSTANT DIGITAL ACCESS: Udaan Academy (udaanacademy.in) provides digital educational mock tests, online CBT practice platforms, and downloadable syllabus capsules. All services are provisioned electronically with zero shipping or handling fees.

1. Digital Delivery Timeline & Access Protocol

Upon successful payment confirmation via our authorized payment gateway:

  • Instant Activation (Within Seconds): Your purchased mock test series or study module is automatically linked to your authenticated student profile.
  • Immediate Dashboard Access: You can immediately navigate to your Student Dashboard to launch tests, view upcoming scheduled mocks, and review solutions.
  • Electronic Invoice & Confirmation: A payment receipt and enrollment confirmation with full transaction details are dispatched immediately to your registered email address and mobile number.

2. Shipping & Handling Fees

Because all current offerings on Udaan Academy are intangible electronic services delivered via web and mobile interfaces, no shipping, postage, or packaging charges (₹0 Shipping Fee) are levied on any transaction.

3. Physical Printed Material (If Applicable in Future)

In the event that specialized printed booklets, physical OMR practice sheets, or hardcopy notes are offered under specific designated packages:

  • Dispatch Window: Consignments are packaged and dispatched within 48 business hours of order placement.
  • Delivery Timeline: Shipments within Rajasthan and across India are typically delivered within 4 to 7 business days via India Post Speed Post or reputed courier partners.
  • Consignment Tracking: A consignment tracking number is sent to your registered mobile number and email upon dispatch.

4. Delivery Inquiries & Non-Activation Support

In rare instances where bank network latency delays the instant delivery webhook, activation may take between 10 and 15 minutes. If your purchased test series is not visible in your dashboard after 30 minutes, please reach out to our team immediately:

Direct Activation Support:
• Subject: Delivery / Activation Assistance - [Payment Transaction ID]
• Resolution SLA: Our technical desk investigates and manually provisions verified orders within 2 hours.